OUR APPROACH AND THE COLOR OF COFFEE
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What sets your coffee apart?
We take a unique approach to coffee tasting called "The Color of Coffee," connecting flavors to colors. Our commitment to Fair Trade certification ensures our coffees are sourced ethically, supporting farmers worldwide.
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Can you explain "The Color of Coffee" approach?
"The Color of Coffee" is our engaging way of representing flavor. Instead of traditional numerical scores, we draw pictures of the coffees we cup. Just as colors evoke emotions, our coffee colors express the diverse and vibrant flavors of each blend—making tasting an artful experience.
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How does your approach influence your brand?
Our commitment to being serious, not snobby, practical, not pretentious, and accessible, not exclusive is reflected in everything we do. From designing our cafes to our distinctive packaging, our brand essence is like the dynamic characters of our coffees, customers, and employees—always changing.
COFFEES & OUR PROCESS
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Can you recommend a coffee for everyday enjoyment?
Absolutely! Our Peru is a classic choice with dark chocolate, toasted walnut, and toffee notes. Sourced from a women-owned coop in the Andes, it's the perfect everyday cup.
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What makes Iris Espresso special?
Iris Espresso is a competition-caliber blend featuring Brazilian, Peruvian, and Ethiopian coffees. Experience layers of bakers chocolate, figs, blueberry, and a hint of root beer in this full-bodied cup.
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How do you ensure the quality of your coffees?
Our coffee team meticulously evaluates and roasts coffees using state-of-the-art equipment. From moisture measurements to sample roasting, we ensure each batch meets our high standards.
SHIPPING AND SHOPPING
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How do I place an order?
Ordering is easy! Browse our selection, click on your desired product, choose the quantity, and add it to your cart. When ready, proceed to checkout to complete your purchase.
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Are there any discounts available?
Yes, we regularly offer promotions. Keep an eye on our website and subscribe to our newsletter for the latest updates on special offers.
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Can I modify or cancel my order?
Once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before finalizing your purchase. Contact us if you need any assistance!
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Where do you ship your products?
We ship anywhere in the US and internationally. If you are having trouble placing an order, contact our customer service for assistance.
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How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking number. Use this number to track your order's journey to your doorstep.
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What are the shipping costs?
Shipping costs vary based on your location and the size of your order. View the shipping costs at checkout before completing your purchase. We offer Free Shipping anywhere in the US on all orders over $50.00
OTHER QUESTIONS
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Do you offer private tours or tastings?
Yes! Explore our 120-year-old Brooklyn Navy Yard headquarters and roasting facility. We offer field trips, group cuppings, and customizable private events. Contact us to schedule a unique coffee experience.